Signing in

You can’t sign up to NorthFloe on your own. Someone in your firm invites you, and the invite decides your firm and your role.

Use case

Ravi invites Tom from Harbor Foods as a client user. Tom gets an email from Bluepeak’s portal, sets a password, and lands on the Harbor Ordering App project. That’s the only project Tom can see.

flowchart LR
    I["Invite email"] --> L["Open the link"]
    L --> P["Check firm, email, role"]
    P --> S["Set name + password"]
    S --> H["Signed in"]
    L -.->|link expired or used| R["Ask for a resend"]

Accept your invite

1. Open the invite email and select the link.
2. Check the firm, email and role shown on the page. If anything looks wrong, stop and contact whoever invited you.
3. Enter your name, choose a password (12 to 128 characters) and confirm it.
4. You’re signed in straight away.

Link expired or already used?

Invite links work once and expire. Ask the person who invited you to resend it from Settings → Team.

Sign in

Go to your firm’s NorthFloe address and sign in with your email and password. Your email belongs to one firm only, so you never pick a firm.

Your firm's own address

Most firms have their own portal, such as bluepeak.northfloe.com or a domain of their own. Use the address in your invite email. You can’t sign in to your firm on another firm’s portal.

Forgot your password

1. On the sign-in page, select Forgot password?
2. Enter your email. You’ll see the same message whether or not the address has an account, so nobody can use this page to check who’s registered.
3. Open the reset email and choose a new password.
4. Sign in with the new password.

Your profile

Settings → My profile shows your name, email, role and, for client users, your company.